Free Report:

21 Critical Questions Your IT Consultant Should Be Able To Say 'Yes' To

Let’s face it, not all IT consultants are created equal. The question is, which one will give you honest, straightforward and ACCURATE advice and which ones will overcharge you, not deliver on promises and (potentially) make things worse due to gross incompetence? Don’t trust your critical IT operations to just anyone!

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The “dirty little secret” of the computer repair industry that most people don’t know and will never be told by their IT guy (knowing that ALONE could save you from wasting tons of money and untold aggravation when outsourcing your computer support).


21 revealing questions that help you instantly spot an unethical or grossly incompetent computer repair/support technician in minutes.


4 costly misconceptions most business owners have about computer maintenance and repair, one of which you will need to know BEFORE even picking up the phone.


Viruses, worms, spyware and hackers. What you need to know to protect yourself.


5 mistakes to avoid when choosing a computer consultant.


Why “cheap” or “lowest price” computer repair shops aren’t the bargain they initially appear to be.


The one surefire sign that you should run – not walk - away from a computer support firm.

Citara Systems is a trusted Microsoft 365 Partner that specializes in delivering full-service IT support for small and medium businesses in the Eastern and Central Mass area. Click here to learn more about us.

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As the Managing Partner for a Financial Services Company whose employees work remotely, having the ability to safely remote into our IT network from various locations to access our company’s data is very important to us.

Citara Systems helped us set up our remote work IT infrastructure and continuously manages it to make sure it is secure and productive.  Additionally, Citara Systems technicians quickly and ACCURATELY respond to our IT issues when they come up.

Having the peace of mind that our network is secure and efficient for us to access data is why I would recommend Citara Systems, especially for companies whose staff works remotely.

Chris Pazienza, CFP Managing Partner
Horizon Wealth Partners

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We have worked with Citara Systems for so long, I can’t compare their service to anyone else’s, nor do I need to.   It is nice to know that I have one less department to worry about as a business owner because I am confident in how Citara Systems manages my company’s IT infrastructure.

Personal service from our vendors is important to us, and we always know who we are working with at Citara when IT related challenges or planning initiatives arise.  I would recommend Citara Systems to any company looking for a managed IT service provider.

Tiffini Masessa Owner
Forward Merch