IT Services & IT Support for Providence Businesses:

Feeling Like You've Outgrown Your Current IT Service Provider?

No other IT consulting firm in Central Massachusetts can touch our fast response time, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the way you want them to.

Martin Lachance and Steve Messineo

Martin Lachance and Steve Messineo
Executive Team

Call Us Today At 508-532-0837

8 Reasons to Choose Citara Systems to Support Your Computer Network

1

We develop customized 3-5 year IT management plans that provide specific solutions and budgets to our clients IT network challenges.

2

We reduce operational expenses for our clients by an average of $2500 per employee per year which allows them to re-invest the savings into high-performing and highly secure technology solutions.

3

Our technicians work with our clients’ software, SaaS and operations technology vendors to make sure their programs work seamlessly on all servers and computers used by our clients.

4

We respond within 5 minutes to all emergency service ticket calls, and within 10 minutes of all non-emergency ticket calls our client’s make. We do so with the goal to permanently resolve any IT issue.

5

We provide proactive IT management to all servers and computers with 24/7 cybersecurity oversight so our clients can rest easy knowing their IT network will not experience productivity downtime.

6

We do not require any long-term service contracts which allows our clients to hold us accountable for providing top notch service and support at all times.

7

We offer “All-In” and upfront fixed pricing for our IT management and back-up /data-recovery services so you will know exactly you are paying each month for our services.

8

We offer a proven, multi-layered cybersecurity management process that often catches and resolves potential breaches BEFORE they can do any harm to our client’s IT infrastructure.

See what other business owners are saying about us…

Citara Has Become an Integral Part of Our Team

When I came on board, we were using a different managed services provider.  Their help desk guys were great, but at the end of the day, when it really mattered, the service was just lousy and more of their time was spent pointing fingers and giving misinformation than fixing our issues.

Citara has become an integral part of our team.  They know about problems before I do and are already working on fixing them.  Citara Systems helps plan and budget for future needs so we can be proactive instead of reactive.  They also work with our other technology vendors on our behalf to keep our environment as healthy as possible.

Finally, Citara Systems brings innovations that benefit our company to our attention so that we can work more productively.  I honestly don't have a single thing that I could say would make their service better than it already is.

Kristina Iovine Operations Manager
Central Steel and Supply Co.

Citara Systems Continually Delivers IT Management Services for My Firm that Goes Above and Beyond Our Expectations  

I have known and worked with Citara Systems for over 20 years.  Citara Systems continually delivers IT management services for my firm that goes above and beyond our expectations and when compared to my knowledge of other providers of similar services in the industry, Citara is tops!

Citara Systems takes a more than just business minded approach to working with us because they understand how the IT services and products Citara delivers will best integrate with the services we provide our biggest asset our clients and for the overall direction of our firm.

Citara keeps us up to date on new technology that is going to support what we do, and helps us integrate that technology seamlessly so there is no interruption in our day to day operations.

I highly recommend Citara Systems for any business looking for an upgrade on their IT management and support services, especially if they want peace of mind in this highly technical and crucial area of their business.

David Gordon Partner
Darmody, Merlino & Co., LLP

A Company like Citara Systems Deserves More than 5 Stars!   

We have been using Citara Systems for a while now and it has been an absolute pleasure.  Citara has always handled every issue or IT venture with open arms and with the most professionalism, responsiveness, and experience.

As a business owner myself it is extremely hard to find companies who care about your business as much as you do, Citara treats every project like it is for their own company.

I strongly recommend using Citara to anyone who needs personal and professional expertise in a world where IT is growing so quickly.  You will not get a more friendly staff that puts their clients first like Citara does.  A company like Citara Systems deserves more than 5 stars!

Tommy Evangelista Vice President
E. J. Paving Co.

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, The Massachusetts Business Owners’ Guide To IT Support Services And Fees.

Even if you aren’t ready to make a change right now, this will give you the 3 most common ways IT services companies charge for their services, and the pros and cons of each approach, 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data, and more.

Simply fill out the form here and download your copy today!

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